free and simple

Shipping and Returns

Free delivery within 3-4 working days.

Your purchase will be delivered to you during office hours from Monday to Friday excluding public holidays. Orders are processed automatically and we are not able to change the shipping and delivery times. All returns are free. You can decide to return any product purchased on tatras within 14 days from the date of delivery.

+39 02 92 88 95 95 / customerservice@tatras.it

How can I return a product?

Simple return

1

Login to your account
print and fill out the returns form
entering the order number below

2

Stick the preprinted
prepaid label to the original box
box so that it covers the original shipping label

3

Contact UPS:
the courier will come and pick up your package

Initiate your return

To initiate your return login to your account

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